HDK is an accelerator,
with experience from the
genesis of e-commerce &
know-how for its future.
HDK specialises in both internal and external improvement projects. We prioritize updating of our status quo every now and then to stay ahead of the industry
‚Know thy enemy, know thy self‘, we believe in this proverb. We introspect equally as much as we look at the market. Keeping our portfolio companies up-to-date and ahead of the competition.
The team at HDK brings together massive experiences from vivid fields and that helps us laterally integrate different concepts. In turn, breeding the best growth strategies.
Customer Service makes or breaks a company. We believe in strong customer service and we bring in our experience from 2002 till now to the field.
HDK works with multiple logistics partners including, DHL, Hermes, UPS, DPD and Boll. HDK also possesses a full fledged warehouse to cater to your needs.
Our Accounting section is aligned and guided by expertise from heritage accounting firms from the region and is one of our gems!
Another key segment where our colleagues in accounting Excel. Their years of experience and understanding helps us excel in this vertical.
HDK uses an in-house built shopping system has been proven to work over the years and has been giving exceptional results over the years. Our colleagues in the IT are always striving to keep the system up-to date and yet super light on your server.
Similar to our Shop system, even the ERP system was build in-house and is being used by all the companies inside our portfolio and also a few outside.
HDK’s CRM system is based on Greyhound. A tool that helps you move tickets through the members of your team and at the same time, maintaining enough transparency at team level.
Online marketing at HDK uses a myriad of in-house built and external tools. The combination works like a symphony. In-turn providing exceptional online marketing intelligence and also helps in partial automatisation of the processes.
HDK’s Design team combines experience from the industry with the latest UX/UI concepts. Thus making our systems be user friendly and chic at the same time.
Hertie is the traditional ‚Hertie Deutsches Kaufhaus‘ that is now online. The company specialises in the sales of Household, Kitchen and Garden Furniture and Essentials.
Telefon.de is one of the online shops that exist from the genesis of online shopping in Germany. The company specialises in mobile phones, cordless telephones, landlines, mobile phone covers and other related accessories.